Terms of service

 

Terms of Service

Effective Date: 18.06.25

Welcome to Royal Heaven Shop. These Terms of Service ("Terms") govern your access to and use of our website (www.royalheaven.in) and the purchase of products through our platform. By using our services, you agree to these Terms.

1. Use of Website

By accessing our site, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.

  • You agree not to use our website for any unlawful purpose or in violation of these Terms.

2. Product Information

We aim to provide accurate descriptions and images of our products. However:

  • Actual colors may vary due to device settings.

  • We reserve the right to modify product pricing, availability, and descriptions at any time without notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order.

  • Payments must be made using approved payment gateways. We do not store any payment information.

4. Shipping & Delivery

  • Shipping timelines are estimated and not guaranteed.

  • We are not liable for delays due to courier issues or unforeseen events.

  • You agree to provide accurate shipping information.

5. Returns & Refunds

Our Return & Refund Policy outlines the conditions for eligible returns. We do not accept returns for opened or used products due to hygiene concerns.

6. Intellectual Property

All content on this site, including logos, text, images, and designs, is the property of Royal Heaven Shop and is protected by copyright and trademark laws. You may not copy or reproduce any material without prior permission.

7. User Content & Reviews

If you post reviews, comments, or content:

  • You grant us a non-exclusive, royalty-free license to use, reproduce, and publish it.

  • You must not post anything false, misleading, or offensive.

8. Limitation of Liability

Royal Heaven Shop is not liable for any direct or indirect damages arising from the use of our website or products. Our total liability is limited to the amount paid by you for the product.

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved under the jurisdiction of Kolkata courts.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of the new Terms.

For any questions, contact us at royalheavenofficial520@gmail.com